Mobile App Compliance
We are committed to ensuring that our mobile applications for Apple iOS and Google Android continuously meet the highest standards for security, privacy, and performance. Our mobile products are integral to the delivery of emergency and safety services, and we treat compliance as a core part of our development process.
Platform Guidelines & Store Reviews
All X-Guard mobile apps are developed and maintained in strict adherence to the official platform guidelines set by Apple and Google. We ensure that each app:
- Passes the latest App Store and Google Play Store review requirements,
- Implements all required permissions and data handling disclosures,
- Uses secure transport protocols and up-to-date APIs,
- Complies with privacy practices and mobile device policies set by each ecosystem.
This ensures that our apps not only meet, but exceed, the expectations of both users and platform regulators.
End-of-Life Support and OS Compatibility
We proactively monitor and follow the official end-of-life (EOL) schedules for mobile operating systems:
Our development team ensures that support for deprecated OS versions is phased out in alignment with these schedules. This approach helps maintain a strong security posture, reduce risk from unpatched vulnerabilities, and ensure compatibility with current system capabilities.
We regularly update our apps to drop support for EOL versions and leverage new security and performance features offered by modern OS versions.
Responsible Permission Use & Data Handling
Our apps request permissions strictly on a need-to-operate basis. By design, we keep personal and device data local on the device for as long as possible. Only when necessary for user safety — for example, in emergency communication scenarios — is data securely transmitted to our backend. This transmission occurs exclusively via our pentested, secured APIs hosted in our trusted cloud environment.
This privacy-first approach ensures minimal data exposure and aligns with the principle of data minimization under GDPR.
Our mobile apps are also designed to be resilient in low-connectivity or offline scenarios. If a network connection is temporarily unavailable, the app will retain critical data locally and automatically transmit it once connectivity is restored. Once the data reaches our Observation Gateway (see Product Architecture), it is safely queued and processed by our secure infrastructure. This ensures that no information is lost and that emergency events are reliably captured and delivered.
Continuous Maintenance
Our mobile app release cycles include:
- Regular updates for stability and security,
- Automated and manual testing across multiple OS versions and devices,
- Internal reviews for data handling and GDPR compliance,
- Ongoing monitoring for vulnerabilities and third-party library updates.
By aligning with industry best practices and platform lifecycles, X-Guard ensures our mobile apps remain trustworthy, secure, and responsive to evolving requirements.